IBM Watson, Microsoft Cognitive Services, TensorFlow, Parsey McParseFace, Wit.AI, Api.AI, ...
Awesome! Chatbots here I come
"Chatbot"
Chat
Convenient and in context
Interesting, tell me more
The real problem with the interface is that it is an interface.
Interfaces get in the way. I don't want to focus my energies on
an interface. I want to focus on the job... I don't want to think
of myself as using a computer, I want to think of myself as doing
my job.
Natural User Interface
WYDIWYG
What You Do Is What You Get
Oh, the accessibility
NUI ≠ natural language
NUI = natural language + GUI + gestures + ...
Structured messages and extensions
That's a conversation?!
conversation ≠ chat
conversation = informal interchange of
thoughts
information
intent
...
Focus on that interchange
Some examples maybe?
Take care of the mundane
Be part of day-to-day life
Keep sight of long-term interests
This is cool, but it's early days, it's not that big a deal, right?
Plenty of open questions
At the beginning of something significant
At worst, conversational will make you look at your services differently
